Shipping policy
Thank you for shopping with Nuvele.
Order Processing
Orders are processed within 1–3 business days after payment is received. Once your order has been processed, you will receive a confirmation email with tracking information when your package ships.
Shipping Time
Estimated delivery time is 7–12 business days, depending on your location.
Please note that shipping times are estimates and may occasionally be affected by carrier delays, weather, holidays, or other circumstances beyond our control.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email so you can monitor your package’s progress.
Shipping Costs
We are proud to offer FREE shipping on all orders.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided at checkout.
Lost or Delayed Packages
If your package appears to be significantly delayed or lost in transit, please contact us at support@thenuvele.com, and we’ll be happy to assist you.
Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: support@thenuvele.com